Describe the problem — the AI assistant answers right away, at any hour. If it cannot solve it, an NQ DATA engineer takes the request during working hours: Mon–Fri, 9:00–18:00.
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Sign in with your work e-mailNo password — we send a one-time code.
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The AI assistant answers firstStep-by-step help with Microsoft 365, Windows, mail and network — within a minute.
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An engineer takes overWhatever the assistant cannot solve goes to an NQ DATA engineer together with the whole conversation.